General Terms and Conditions Free Choice Benelux B.V.
If an offer is of limited duration or is made subject to conditions, this shall be expressly stated in the offer.
The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow a proper assessment of the offer by you as a consumer.
If Free Choice Benelux B.V. uses images these are a true representation of the products offered. Obvious mistakes or errors in the offer are not binding for Free Choice Benelux B.V.
Each offer contains such information that it is clear to you, the consumer, what rights and obligations are attached to accepting the offer. This concerns in particular:
- The price including taxes
- Possibly the costs of delivery
- The way in which the order will be realised and which actions are required for this
- The method of payment, delivery or execution of the order
- If the order is archived after its conclusion, in what way it can be consulted by you as a consumer.
2. The order
The order is concluded at the moment of acceptance of the offer by you, the consumer, and the fulfilment of the conditions thereby stipulated.
Free Choice Benelux B.V. shall promptly acknowledge receipt of the acceptance of the offer by electronic means.
As the order is placed electronically, Free Choice Benelux B.V. will take appropriate technical and organisational measures to ensure data security and a secure web environment.
For the electronic payment Free Choice Benelux B.V. will observe appropriate security measures.
3. The price
During the validity period mentioned in the offer, the prices of the offered products will not be increased, except for price changes due to changes in VAT rates.
Free Choice Benelux B.V. reserves the right to adjust its prices at any time. These adjusted prices are only valid from the moment that they are listed on the website.
You always buy the products at the prices stated on the website at that time.
4. Delivery terms
We at Free Choice Benelux B.V. strive to ensure the complete satisfaction of our clients.
We guarantee that the products meet the order, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or government regulations applicable on the date of the order.
We do not charge shipping costs for orders above €80,- within the Netherlands.
Most domestic (Netherlands) orders are delivered within 2 working days after receipt of payment. The delivery of orders from abroad (EU) may take one to several days longer.
Orders are shipped only and cannot be collected.
If you discover a product delivered incorrectly after purchase, please contact us. We will then exchange the item in accordance with your wishes or return the money paid.
You cannot return the products and get your money back if the packaging has been opened.
You have the right to return your purchase within 7 days without giving reasons and you will get your money back.
Unstamped shipments will not be accepted. Please make sure that the items are sent well packaged and that you return the shipment to us insured.
We cannot be held responsible for missing shipments addressed to us.